• Built and maintained robust Apex components (Triggers, Batch, Schedulable, Test Classes), Process Builders, Workflow Rules, and Flows, enhancing system reliability by 30% and reducing processing times. • Designed and implemented a dynamic LWC Dashboard, integrated with Apex Controllers, improving data access and reducing data retrieval efforts for regional sales teams by over 50%. •Worked on complex Experience and Service Cloud projects, configuring Object Models, Sharing Settings, and Org-Wide Addresses for secure, streamlined data flow. • Customized user experience with responsive Page Layouts, Lightning Record Pages, AURA, and LWC components, increasing efficiency by up to 40% across teams.

• Spearheaded the conversion of Process Builders to Flows, creating more efficient automated processes by examining existing procedures, designing new workflows, and ensuring a seamless transition. Utilised tools like Dataloader.io and Gearset to optimize data management and deployment, improving workflow efficiency by 30%. • Developed and maintained critical Apex components, including Triggers, Batch, and Schedulable classes with comprehensive Test classes, which reduced processing times and improved overall code reliability. • Played a key role in managing the client’s website registration functionality, optimising error handling, enabling language translations for multiple regions, and leveraging Custom Metadata for a streamlined, user-friendly experience.

• Development of a live project titled Students Helpline in Exams (SHINE) (500+ downloads) which is a mobile based app for NIC. • Involved in the project right from conception to delivery of the final product. • Worked on creating the Frontend part of the Android application using React Native framework.